Shipping Policy

At KOWRIE, every order is made especially for you after your purchase. This helps reduce waste and allows us to offer thoughtfully crafted products.

Order Processing

Orders are typically processed within 1–3 business days.
During holidays, product launches, or periods of high demand, processing times may be slightly longer.
Once your order ships, you'll receive a confirmation email with tracking information.

Estimated Delivery Times

Delivery estimates begin after your order has been processed.

United States

Standard Shipping: 4–7 business days
Express Shipping (when available): 2–4 business days

Canada

Standard Shipping: 4–7 business days

Europe

Standard Shipping: 2–7 business days
Express Shipping (when available): 1–3 business days

International

Most destinations: 7–14 business days
Delivery times vary depending on your location and local postal services.

Please note that these are estimated delivery times and may occasionally be affected by customs processing, weather, carrier delays, or other circumstances beyond our control.

International Orders

International customers may be responsible for import duties, customs fees, taxes, or other charges required by their country. These fees are not included in your purchase price and are the responsibility of the recipient.

Shipping Address

Please ensure your shipping address is entered correctly before placing your order.

If you notice an error, contact us as soon as possible. We can only make changes before your order enters production or ships.

Lost or Delayed Packages

Once a package has been handed to the shipping carrier, delivery is managed by the carrier. While we'll gladly help investigate shipping issues, we cannot guarantee delivery dates or be responsible for delays caused by shipping providers, customs, weather, or other factors outside our control.

If your package appears lost, please contact us and we'll work with our fulfillment partner to help resolve the issue.